Frequently asked questions.

What is a cloud kitchen?

A cloud kitchen–also known as ghost, host, virtual and dark kitchens–refers to a physical site of commercial kitchens that is optimised for food preparation and delivery. Put simply, it’s a restaurant kitchen without the dine-in service.

What are the benefits of operating from a cloud kitchen?

The cloud kitchen industry is booming internationally alongside the rise in demand for delivery services. Particularly with the impacts of the pandemic, there’s been a shift toward at-home dining as well as increased pressure on the hospitality industry to innovate and cater to customers in more cost-efficient ways. Just some of the benefits of operating from a cloud kitchen include:

  • Fewer-start up costs and lower overheads

  • Preserve your dine-in experience with a delivery-only kitchen 

  • Test local demand before investing in bricks and mortar 

  • Expand your business footprint into new areas 

  • A kitchen optimised for delivery-only service

  • No front-of-house labour costs

& more!

What size kitchens do you have?

At The Kitchen Collective our private kitchens range from 21.55m² to 50.23m².

How much does it cost to rent a private kitchen at The Kitchen Collective?

Pricing starts at $2,000 NZD per month in a private kitchen. Get in touch to discuss our pricing and leasing options in more depth.

What commercial kitchen equipment does The Kitchen Collective provide?

In our larger private kitchens we provide:

  • 10-tray commercial combi oven

  • 6 burner hobs

  • Fryer

  • Standing double door fridge

  • Single door freezer

  • Dishwasher

  • Stainless steel benches

  • Preparation sink

  • Wash-up sink

Please note that the final equipment supplied will vary depending on the size of the kitchen. Get in touch with us to discuss options if there’s something missing.

Can I bring in my own cooking equipment?

Yes, absolutely. We will just need to discuss this with you ahead of time to work out what the best solution is. In the shared kitchens you’re also able to bring your own equipment providing it doesn’t need to be connected to gas or a three-phase plug.

How long are the leases?

We offer flexible lease options that start at one year within our private kitchens. In the shared kitchen space, we offer both ad-hoc memberships and monthly memberships so users can book a shift that best suits you and your business.

Can I use a kitchen as a one-off?

Absolutely. Our shared kitchens are the perfect option for people who just need access to a food safety compliant commercial kitchen for a limited amount of time. We have eight benches in the shared kitchen space available to book on a shift by shift basis; 7am - 3pm or 4pm - 12am (or both).

Is there storage onsite?

Yes, we have a shared walk-in cold room, walk-in freezer and dry storage. All are available to use at a minimal extra cost.

Private kitchen storage includes a rack system and shelves, plus any additional storage you’d like to bring onsite. If you’re using our shared kitchens, due to the rotation of users we can’t have any equipment or ingredients stored within the actual kitchen space. 

What is included in the shared kitchen?

If you book a bench in the shared kitchen you will have access to:

  • 7-tray combi oven

  • Two burner hob

  • Working benches with under counter fridge and freezer (only accessible during shift)

  • Washup area

  • Conveyer belt dishwasher (shared)

Do you have toilets available?

Yes, and a shower too!

Is The Kitchen Collective site secure?

Yes, all entrances are accessed via keypad with unique codes. You can also sign in via swipe in our members-only app at the main entrance. We have an onsite community manager during the day and security cameras operating 24/7.

Are you planning to open more locations?

Yes! Keep checking out our website to find out where they’ll be.

Will existing members get first rights for new locations?

Yes, we’ll offer kitchen spots in all new sites to existing members first before signing up those operating within one of our spaces.

Can I tour the kitchens before committing?

Of course, we love showing off the space! Get in touch with us to arrange a date and time.